Looking for a trustworthy maid agency in Singapore? When it comes to taking care of children or looking after a household, having a good help is a boon to busy and overwhelmed parents. Searching for a dependable Foreign Domestic Worker (FDW) can be quite a challenging task starting right from looking for a good maid agency. A maid agency is a company that provides foreign domestic workers to individuals or families. The agency typically handles the recruitment, screening, and placement of workers, and may also provide support services such as dispute resolution.
With help from the Ministry of Manpower (MOM), parents can now employ maids from numerous reputable maid agencies in Singapore. This article will tell you all about the top 10 best maid agencies in Singapore. All of these agencies have been carefully vetted to ensure that they are reliable and trustworthy. So if you’re looking for a good maid agency in Singapore, be sure to check out this list!
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We Are Caring

We Are Caring is an ethical maid agency in Singapore that is renowned for its fair hiring methodology that does away with helper compensation deductions. The Ministry of Manpower has approved it as the only maid agency in Singapore to offer the Employer’s Orientation Programme (EOP) for new employers. Before scheduling for interviews, you can review the helpers’ profiles, references from previous employers, and videos of the potential helpers. You can arrange to meet the helpers at your home thanks to We Are Caring, which connects you with them directly. This maid agency not only allows you to transfer helpers from within Singapore or from overseas, it also provides quick screening times and all the necessary documentation is done digitally, making the process hassle-free.
– Tan Mia Joo
Sam Syahrul from We Are Caring is very patient, kind and efficient to my many requests to expedite the transfer of the helper. He takes the time to explain the processes and went out of his way to work with MOM to help me bring in the helper as soon as possible. I’m glad I found a wonderful, ethical and very effective agency to work with and I highly recommend We Are Caring.
– Ju Ju
We Are Caring was recommended to me by three expat mom friends. It was hard to reach them by phone but they replied to emails in time and were always very helpful. What surprised me pleasantly was when we encountered something in the gray area about the fees, WAC offered a solution that showed they truly cared about doing the right things, which is rare in today’s business world and made me trust them more. We are very happy that we ended up using their service instead of other agencies. In addition, the reason we decided on WAC was that their app was a lot easier to use than waiting for other agencies to send us the candidate profiles. My helper also told me she was treated well when working with the WAC team. Highly recommend.
– Sharon Fah
Being a 1st-time employer, I was completely lost when it came to the process of & paperwork involved in hiring my Foreign Domestic Worker (FDW). The staff at We Are Caring was there to guide me every step of the way – streamlining the process (the entire hiring process took about 1 month) & ensuring that everything went smoothly, whilst seeing to it that my needs as an employer & my FDW’s needs as an employee were met. Kudos to Ms. Fion Mak for her patience & professionalism! We met with a few obstacles along the way, but Ms. Fion never failed to overcome them by going the extra mile for me. Thank you Ms. Fion & all who assisted me. We Are Caring, you certainly live up to your name of being an ethical & highly professional FDW employment agency. Keep up the good work.
We Are Caring
Address: 304, Orchard Rd, #02-06 Lucky Plaza, Singapore 238863
Phone: 3163 4636
Website: https://www.wearecaring.com/
Master Employment Agency

– Bjorn Wong
Ryan is patient and proactive when coming to source for a helper to fit my needs. He was also helpful to guide me as a prospective employer every step of the way to relieve any doubts during the hiring process. Definitely recommended.
– Reii Himeko
Responsive and ethical maid agency. Consistent in their service and prompt support rendered when assistance is required. Highly recommend to engage them for hiring of FDWs. Good matching and analysis of employer’s requirement and helper’s strengths.
Master Employment Agency
Address: 170 Upper Bukit Timah Road, #03-71 Bukit Timah Shopping Centre, Singapore 588179
Phone: 9853 3221
Website: https://www.masteremploymentagency.com/
JForce Employment Service

– Wong King Man
Being a first timer, I had a hard time finding a good maid agency, especially during this COVID period. I am so glad I engaged JForce to help. Jeffery is very experienced and explain all items in detail. He even took effort to understand my needs and preferences to recommend a good maid that suit my family. Highly recommend to everyone.
– Yan L
I had a great experience engaging with JForce starting from the first phone call. Alia and Jeffrey are professional, resourceful, responsive and truly care about the customers. We hired a helper from JForce to take care of our baby and we are very happy working with the helper. The advice shared by Jeffrey and Alia is extremely helpful for a first time employer like me. We also find our helper is exceptional, great attitude, well trained, experienced and a pleasure to work with.
– Doreen Moh
I had a pleasant experience when I engaged JForce for their services. Tong, their consultant is professional, empathetic to the needs of my family and responds promptly. I believe Tong’s experience in FDW work permit application helped to secure an approval without any delays. My FDW has been with my family for about a month and she is a good fit for my family needs. JForce’s placement fees may not be low but for peace of mind I’m glad that I engaged them.
JForce Employment Service
Address: 23 Bendemeer Rd, #01-515, Singapore 330023
Blk 725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
345 Jurong East St 31, #01-13, Singapore 600345
Phone: 6635 2506 (Bendemeer) / 6909 2213 (Ang Mo Kio) / 69097782 (Jurong East)
Website: https://www.jforce.com.sg/
EP One Manpower

– Low Kweeling
We want to thank Edna of EP One Manpower for helping us find a helper for my family. Edna is very attentive to our requirements, and went through all the resumes to match us to a helper that suit us. She is very patient in handling our interviews through WhatsApp video call. After which, she carried out all the necessary paperwork and promptly brought in the helper on time. We are very impressed with her professionalism, as she regularly follows up with us regarding the performance of the helper. We are very thankful to Edna for her help.
– Yuen Ho Chow
Had a very smooth and trouble-free experience here. Was attended to by a friendly Filipino lady Edna who was prompt and helpful. Expedited the entire process of getting a helper from Myanmar, interviews were conducted via WhatsApp video. Helper arrived and entire medical screening process conducted smoothly and all MOM documentation completed. Very happy with the helper who is friendly, hardworking and a good cook. Highly recommended.
– Annette Chung
I would recommend Ashia from EP One Manpower, whom I am pleased with, with her service. She is helpful and transparent with her advice. Ashia still provided me with after sales service . With her help, I hired a helper from Indonesia with good experience in Hong Kong and Singapore.. My mum is very happy to have a helper speaking Cantonese, which is the same as my mum’s dialect. The helper has a positive attitude and serves my mum with good attention, patience, and obligation. Highly recommend Ashia from EP One Manpower if you want to look for a right helper.
EP One Manpower
Address: 170 Upper Bukit Timah Road #03-09, Bukit Timah Shopping Centre, Singapore 588179
21, Hougang Street 51, #02-25, Hougang Green Shopping Mall, Singapore 538719
Phone: 6463 5478 (Bukit Timah) / 6343 6473 (Hougang)
Website: https://eponemanpower.com/
Eden Grace Maid Agency

– Yong Qi Sng
I cannot recommend a better agency than Eden Grace! Despite my difficulties and concerns from experiences in other agencies, they constantly reassured me and kept me updated with every step and detail. They even went above and beyond to provide tips and advice on how I can ensure a smooth transitioning at home and prevent any potential issues. Their focus and love for both the helpers and employers is rare!
– Jeffrey Wong
The service of Eden Grace is excellent. It is well recommended and the advice given adhere to the policies of Ministry of Manpower Everything was well documented and they continue to provide follow up with the maid. Being a Christian maid agency, they encourage the maid to attend the church service. The Settled-In Program (SIP) is also well carried out to ensure the maid is familiar of the requirements.
– Linda Koh
This is my first time engaging a helper. Is through a colleague’s recommendation we got to know of Eden Grace Maid Agency. The staff’s response is fast and gave prompt update. Julie is attentive, meticulous and convey her information very professionally. Within a week, I managed to get a transfer maid. Thanks to Eden Grace Maid Agency.
Eden Grace Maid Agency
Address: 18 Sin Ming Lane, #07-38 Midview City, Singapore 573960
300 Tampines Avenue 5, #09-02 (Unit no S-03) Tampines Junction, Singapore 529653
Phone: 6262 5562
Website: https://www.edengracemaids.com/
Jack Focus Maid Agency

Time is valuable and selecting the right person for the job is critical, so Jack Focus Employment ensures to provide domestic helpers with excellent housekeeping service. They give many families the utmost confidence when they are away, and strive to deliver quality services by making sure that their domestic workers are adequately trained.
– Namkhim Lai
I was quite at a lost after visiting a few maid agencies. At Jack Focus, Elise was a great help! I needed someone to help look after my father who was bed ridden after a stroke. A few maid agencies was pushing me transfer maids. Instead, Elise helped me to identify suitable candidates and even helped to interview and screened several of them before recommending them to me for interview. It took a longer time, but in the end I was able to find a good maid. Elise also provided useful tips for me as a first time employer.
– Claudine Bacsafra
My experience with my helper agent Ms Jocelyn Ser from Jack Focus has always been very pleasant and fruitful. She will readily listen to my requirements and take the time and energy to find the right helper for me. If the helper she shortlists doesn’t suit me, she will willingly look for a new one. Thumbs up to her and Jack Focus!
– Nicholas Lim
Went to Jack Focus and was served by Elise. She was fantastic! Made the effort to provide me a few options even though I had many requirements (i.e. able to look after disabled elderly, cook, speak English and okay with dogs). Interviewed a few candidates and decided on one. Thank you very much, our helper has been great!
Jack Focus Maid Agency
Address: 170 Upper Bukit Timah Rd, #03-40/41/42/43, Singapore 588179
Phone: 6469 3566
Website: https://jackfocus.com.sg/
Prestige Management Services

Prestige Management Services is regarded as one of Singapore’s preferred employment agencies. They have in the industry for more than 30 years, and have great figures across the board and an abundance of personal referrals.
– Nor A
Beth is exceptional. Took care of everything for me and helped me get my domestic helper from outside Singapore which wasn’t easy nor straightforward. Appreciate the help!
Prestige Management Services
Address: 442 Orchard Road, #03-07 Claymore Connect, Singapore 238879
Phone: 6738 2100
Website: https://www.prestigemgmt.com.sg/
EELIT Agency

Many Singaporeans have relied on EELIT Agency since it was established in 2012. When it comes to finding you the ideal maid who can meet your specific demands, this maid agency aims to pay close attention to detail.
EELIT Agency is accredited by the Philippines and Indonesia embassies. A large number of migrant domestic workers from both nations are included on this company’s list of competent maids.
In fact, the placement team at the EELIT Agency has a rigorous application process, where they check each applicant’s attitude, personal hygiene, and domestic skills. Even head lice will be checked on potential candidates!
Once employed, your maid will go through counseling for the duration of their two-year contract. It will guarantee that you and your maid can communicate with each other properly, which can hopefully result in a healthy relationship.
– Geok Lian
Recommended by a friend to get my maid from EELIT. Provided my requirements and they did a very close matching for me. Staff was very sincere and patient, not pushy and even helped me interview the maid to make sure she can handle my requests. The maid already worked with us for 3 months and I can only say she is a blessing to us.
– Stephy George
I recently hired a direct transfer maid through EELIT. Sherly was very patient and cooperative throughout the process. She was very helpful and was happy to answer all my queries. I highly recommend this maid agency.
– June Goh
Gotten my 1st maid from EELIT but will be returning home to get married after working for me for almost 4 years. Went back to find the agent – Sherly to get a new maid. She still possesses the same friendly personality and her service is still as wonderful and superb! Highly recommended!
EELIT Agency
Address: 865 Mountbatten Road, #01-03, Katong Shopping Centre, Singapore 437844
Phone: 6440 6468
Website: https://eelit.sg/ea/
Express Maid & Employment Services

– Abby Seah
Found their website online and manage to get a maid from them. After a long wait for the approval and SHN, I finally can fetch the maid home in June. Their staff are experienced and honest. They had explain to me on what to expect from a new helper and really had done their part and counsel my maid when I have problem with her. Guess there is no perfect maid in the world but services from their staff are prompt and sincere. Thank you Express Maid.
– Lynn Goh
The experience with Express Maid Employment Agency was very pleasant. Jess is exceptionally committed in helping us to find a suitable helper. Due to some specific requirements of our family, it was not easy to find a suitable helper even after going through many rounds of interviews. Jess is extremely patient and understanding. She went an extra mile to ensure that the employment process was smooth, and our family really appreciates that. After the helper came, Jess continues to check in with us and facilitates. She is truly committed, and we are grateful to have her as our consultant.
– Doris Seah
Engaged one Indonesian helper to take care my son in 2015 and now another helper from Philippines in 2017 for my newborn. Was recommended to this maid agency through my aunties, whom they had engage their services throughout the past 10 over years. What I like about this maid agency, is their staff are all very experienced and helpful. They had help me draft schedule for my helper in their native language and briefed them well before they come to my home. Very good after-sales service also.
Express Maid & Manpower Service Centre
Address: 545 Orchard Rd, #03-16 Far East Shopping Centre, Singapore 238882
Phone: 8323 2337
Website: https://expressmaid.com.sg/
Universal Employment Agency

Singapore’s top maid agency, Universal Employment Agency Pte Ltd, places foreign domestic helpers, also known as maids, primarily from the Philippines, Indonesia, and Myanmar. According to the Ministry of Manpower (MOM), this maid agency has one of the greatest retention rates. They have been in business for over 35 years, starting in 1986. Over the years, they have provided unrivaled competence in successfully matching employers with foreign domestic workers, as seen by the remarkable high retention rate they have achieved.
– Shu Ann Lee
We found our transfer helper through Universal and we were very happy with how quickly they sorted the paperwork. It wasn’t easy for us to find a helper who was willing to take care of twin babies. They were very helpful in answering our queries during the course of her employment. Our helper has been working for us for almost 2 years now and we have been pleased with her work ethic. I have recommended Universal Employment Agency to my friends who have been looking for helpers and would also recommend them to others.
– Jing Liu
It was my first time of engaging an agency to find a helper about two year back. As many who gets their first domestic helper, I have done a lot of research online and decided to engage Universal Employment Agency to help me out. They are highly professional and very helpful. They have also provided a lot of advises to me as first time employer on how to manage helper.
I did encounter some problem with my first helper in the first month. Universal has taken immediate action to resolve my issue and prioritize resource to find me a replacement helper. Now it has been almost two years with my 2nd helper. I’m very happy with her in my family and supporting our daily house works. I’m going to renew my helper’s WP for another 2 years.
– Karen Tan
As a first time employer, I am not sure where and how to get a good helper. I found Universal Employment Agency and they did not disappoint me. They provided me with profiles quickly based on my requirements and I managed to get a good helper for the past 2 years and I will be renewing my helper’s contract soon. Thank you for the professional and trusted service!
Universal Employment Agency
Address: 304 Orchard Rd, #01-97 / #03-52 Lucky Plaza, Singapore 238863
Phone: 6735 3456
Website: https://www.universal.sg/
Bonus Tips: Online Tool to Find the Best Maid Agency in Singapore
The MOM has an online tool to help you find the best maid agency in Singapore. It allows potential employers to hire good maid agencies. With this service, you can find a maid agency that best matches your needs, and check on their qualifications and other essential components of their track record. You can also check on the list of agencies who have had their license revoked, under suspension or surveillance.
Visit MOM’s Employment Agencies (EA) Directory.
Black-marked agencies
Licensed maid agencies in Singapore are closely monitored by the MOM. Hence, any complaints about the FDW or misbehaviours by her are noted and listed on their website. A maid agency that does not respect the Employment Agencies Act, Rules, or Licenses terms and conditions will be awarded demerit points. The points last for six months and will be removed if no further demerit points are given. Agencies with 12 or more demerit points will be closely monitored by MOM, and in certain cases, a company’s license may even be revoked.
7 Tips on Finding the Right Maid Agency
Here are a few tips for choosing a good maid agency:
- Research: Look for agencies that have a good reputation and are known for providing quality services.
- License: Choose an agency that is licensed by the government and adheres to all legal requirements. Stick to only licensed maid agencies. No matter how cheap the fees of the unlicensed ones are, they are not worth the trouble.
- Screening process: Check the agency’s screening process for maids to ensure they are properly vetted and qualified.
- References: Ask for references and check with other customers to see their experiences with the agency.
- Contracts: As soon as you choose a maid agency, you should always ask for a properly written contract. This contract must be properly evaluated and reviewed. Read and understand the contract and make sure all details, such as payment and responsibilities, are clearly outlined. All terms and conditions must be completely understood and agreed upon before signing anything.
- Match your needs: It is very important for you to share the needs of your family with the maid agencies. Be as descriptive as possible and it’s better to overshare so that the agency can accurately match you up with an FDW that’s right for your family.
- Communication: A good agency should have good communication channels in place to address any concerns or issues that may arise.
FAQs about Maid Agency in Singapore
To date, there are more than 500 maid agencies in Singapore that are licensed by the Ministry of Manpower. Only a licensed maid agency is allowed to act as a middleman in finding maids in Singapore. On top of their issued MOM license, these reputable maid agencies can also choose to have their companies accredited by employment accreditation bodies, such as CaseTrust and the Association of Employment Agencies of Singapore (AEAS). While the accreditation is optional, it adds recognition and a trust factor to the maid agency.
The cost of maid service in Singapore usually depends on the company, but expect to pay between $1,000 and $3,000 every month. These prices typically cover your maid’s food allowance, utilities and transportation, salary, and maid levy. A maid levy is required by the Ministry of Manpower to regulate the number of foreign workers in Singapore.
Maid agencies are your most reliable option when you wish to hire a maid because these agencies have licenses issued by the Ministry of Manpower of Singapore. This ultimately means that they’re legitimate, recognized by the state, and up to industry standards.